Photo By sturti at istock
When you’ve got a plumbing issue at your Myrtle Beach, SC home, the last thing you want to deal with is a plumbing service that you can’t count on to do the job right. When a plumbing emergency strikes, you want to be sure that the person you’re trusting to fix your pipes or drains can get the job done the first time, and that means you need to do your due diligence to ensure you’ve got the right plumber for the task.
Luckily, when you work with a plumbing service, you’ll usually be able to spot pretty quickly whether or not they’re someone that you can trust. These are some of the most telltale signs that you’ve got the right team on the job!
They’re Easy to Reach
Even in the digital age, customer service is still one of the most important parts of the service industry. That means that a reliable plumbing service will be there to answer the phone right away when you call. Not only will a friendly receptionist be there to take your call at any hour of the night, but they’ll be able to give you an estimated response time and connect you with someone who can help figure out the problem and provide a real solution.
When you need plumbing assistance, you don’t have tome to wait on someone else, and you shouldn’t waste time waiting. It’s important to get the right plumbing expert on the job right away, and that means finding someone who’s going to be there when you need assistance.
They’ve Got the Right Equipment
When you call for a plumber to come to your home, you want them to be prepared for any possibility. A good plumber will have all the equipment needed to solve any kind of problem right there in their truck. Experienced plumbers have seen enough to know that they’ve got to be ready for any kind of issue, and that means that they need to have enough tools to solve the issue at hand, plus any new ones that might be created while trying to get to the complete solution.
This is one reason why plumbing issues are best not to try to handle yourself: in order to get all the equipment needed to fix things properly, you’re likely going to have to make several trips to the hardware store for tools and equipment that you’ll probably only ever use one time. A plumbing expert will use these tools many times, which means that not only will they have them on hand, but they’ll know exactly how to use them in order to solve your issue.
They’ll Warn You About Potential Problems
One great reason to find a reliable plumbing service is that they know how to spot problems before they have a chance to occur. If you’ve got a potential situation that could develop over time, a plumbing expert will make note of it and let you know the issue when they explain everything they’ve done and why. For example, if there’s an issue with your foundation that’s pushing your pipes out of whack, they’ll point out the problem and usually provide an estimate as to what it will cost to fix.
Even when plumbers spot the issue at your Myrtle Beach, SC home, they know that it’s ultimately your decision to fix any possible problems that they discovered while working on what you called them to your home to repair. Their job is to let you know what to expect and let you decide how best to handle the problem. A trustworthy plumber will give you all the information you need and then accept whatever decision you think is best for your house.
If the problem is with something other than your pipes, such as a tree whose roots are working their way toward your plumbing system, a reliable plumber can even give you the name of someone who works in that specialty so that you can call them for a proactive solution instead of having to call for a plumbing service for another reactive service. Remember, a reliable plumber cares about helping you avoid problems for your house, not just about the next job you’ve got for them!
They Provide Transparent Estimates
One of the best signs that you’re working with a plumber you can trust is that they’re willing to explain exactly what the problem is, how they fix it and why they’re working on it. A reputable plumbing service knows that an estimate is a must when helping out any home owner, and the more details they can give, the better. If you’ve got any questions about the work they’re performing, they’ll be happy to answer them so that you feel comfortable with having them do the job.
Beyond that, a plumbing service you can trust to come to your Myrtle Beach, SC home knows that this isn’t your area of expertise, so they’ll use language you can understand when they explain the issue to you. They aren’t trying to impress you with their knowledge of the situation; they’re trying to convey their knowledge so that you understand the work they’re doing.
They Know Building Codes
One important part of choosing a reputable plumbing service is that they’re aware of any building codes and pledge to work according to them. Building codes are there to protect the integrity of your plumbing system, and if you haven’t followed them when it’s time to sell a home, you’re going to find yourself in trouble. At best, you’ll have to take a lower price for your home; at worst, you won’t be able to sell at all.
At Benjamin Franklin Plumbing of Myrtle Beach, we know how important it is to provide quality, honest plumbing service that meets all building codes and homeowner’s expectations. If you’re facing plumbing problems, give our team a call and have us check things out; we’re here to help prevent problems and keep the pipes and drains operating the way they should!