Owner Tony Zack was born and raised in Georgetown, S.C., where he honed his skills in the electrical and supply trade, hands-on, as well as throughout Florence and Hartsville, S.C., since 1995.
An alumnus of The Citadel, Zack bought a Mister Sparky Electrical franchise here in 2010, with the desire to raise the level of standards he’d normally seen in the industry. That wasn’t good enough for Zack. He wanted to offer franchise standards that raised the bar, including background checks, unbeatable service warranties and a higher level of quality and accountability for all.
“Yes, we are a franchise, but we’re locally owned, and I’m locally born and raised,” says Zack. “Others may claim they are locally based, but I’ve been local since forever. Regardless, our franchise requires us to maintain a high level of quality at all times, everywhere we go. Our number one priority is a happy customer.”
And that’s a mission he continues now with the recent purchase of this Benjamin Franklin Plumbing franchise. It was a business decision that just made sense – to build on his growing clientele that seemed to also need quality plumbing service in addition to his electricians.
“I wanted to offer that same level of service, and I decided I only wanted to employ plumbers who pass all of the Benjamin Franklin Plumbing franchise training and ethical conduct.”
Zack is also proud to guarantee that his company is here for his clients at any time, all the time. Ben Franklin Plumbing wants customers for life – not just for that one-time fix or repair.
“I just like working with people and solving problems we encounter every day – and that’s what I expect from my plumbers as well,” says Zack. “I know they will deal with the issues in a professional manner if I’m not on-site, making sure customers are 100 percent satisfied.”
Benjamin Franklin Plumbing is here for you whenever you need us, 24/7. Call us now at 843.213.6611.No call is too small.