When you have a clogged or backed-up drain, the last thing you want to do is try to fix it yourself. Not only is it a dirty and smelly job, but it can also be dangerous if you’re not familiar with the proper methods and safety practices. That’s why contracting a drain cleaning company for the job is always the best option. However, with the plethora of service providers in Conway, SC, how can you be sure that you’re hiring the best drain cleaning service? Read on for the best tips.
If you’re looking for a trusted and reliable drain cleaning service in Conway, SC, look no further than Benjamin Franklin Plumbing of Myrtle Beach. We’re the leading drain cleaning, repair, and replacement company that has served residents of Conway and its environs for over 20 years. We pride ourselves in offering late-night emergency repairs and standard plumbing installations in your kitchen, bathrooms, pathways, etc. In addition, our certified and experienced plumbers deliver speedy and friendly services to guarantee customer satisfaction at all times, 24/7.
What to Look For When Hiring a Drain Cleaning Company in Conway
Finding a reputable and qualified drain cleaning company shouldn’t be a Herculean task. Here are some essential factors to consider when hiring a drain cleaning service:
#1. Ask to see a valid license
The first thing you should do is check if the plumbing company is licensed and insured. They should display the license number and other relevant certifications in their office and advertisements to showcase that they have been vetted and approved by the state to offer these services. A license also shows their commitment to meeting the required standards and guidelines. In addition, if there is a problem after completing the job, ask if the company will offer warrantied free services.
#2. Experience & expertise
License and insurance are vital, but so are skills and expertise. Drainage systems are usually complicated, with many pipe channels and drainage basins working in tandem. Without proper knowledge of how these systems are designed, your contractor might do more harm than good, mainly if they use the wrong tools or cleaning chemicals. You should only allow qualified and experienced plumbers to handle your drains. A reputable plumbing company will want to keep its clients happy by delivering quality services.
#3. The total cost of the project
When requesting quotes from different Conway drain cleaning services, be sure to ask for an all-inclusive estimate that covers the cost of materials, labor, and other associated fees. Then, you can compare the quotes side by side to find an affordable service that meets your needs and budget. However, don’t always choose the cheapest option as you might end up with subpar services. Apart from that, confirm with your technician beforehand as to when he expects to be paid. Some plumbers prefer upfront payment, while others want half the amount before starting the job and the rest after completion.
A professional drain cleaning service should offer a money-back satisfaction guarantee to its customers. This way, you can be sure they’re confident in their abilities and will do a great job. Furthermore, the company should also have a warranty for their services if something goes wrong after they’ve left. Without such a guarantee, you might have to pay for the same job twice if the problem persists or complications arise.
#5. Who will complete the work?
Sometimes the plumber who gives you the initial quote might not be the one completing the work. Therefore, it’s essential to confirm with the plumbing contractor beforehand who will do the job. Find out if they’re employees or subcontractors. If they’re subcontractors, ask about their qualifications, experience, and insurance. The last thing you want is someone in your home who doesn’t have the proper skills and training.
#6. Ask about the number of years the company has been in business
The longer a plumbing company has been in the trade, the better. It’s an indication that they’re doing something right to have stayed afloat for that long. Besides, an established company will likely have a good reputation and quality services. Therefore, ask your potential drain cleaning service provider how long they’ve been in the business.
#7. Emergency services
Since plumbing issues usually happen at the most inopportune moments, it’s paramount to find a drain cleaning service that proffers 24/7 emergency services. That way, you won’t have to wait days or weeks for a plumber to fix your drains when you urgently need them. So, before you commit to any service, make sure they’re available 24 hours a day, 7 days a week.
#8. What is their customer service like?
Customer service is crucial, especially in service-oriented businesses. You want a company that you can easily get in touch with and one that will respond to your queries and concerns promptly. The best way to find out about a company’s customer service is by reading online reviews from past clients. If they have many negative reviews, it’s an indication that they’re not meeting their customers’ expectations.
#9. Request referrals
Most importantly, ask the company for referrals from past clients. A reputable drain cleaning service will have no problem providing you with a list of references. Once you have the list, reach out to the clients and ask them about their experience with the company. If they’re not willing to give you referrals, that should be a red flag.
Working with Benjamin Franklin Plumbing of Myrtle Beach
Benjamin Franklin Plumbing of Myrtle Beach is a drain cleaning service in Conway, SC that meets all the above criteria. Our team of licensed plumbers has years of experience and are experts in all things plumbing, from drain cleaning to water heater repair. Plus, we’re available 24/7, so you can always count on us when you need us most.
Contact us today at 843.894.0907 for more information or to schedule a service.