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Most of us don’t think too much about the plumbing in our homes and offices. However, when our Myrtle Beach, SC customers have any plumbing-related issues at all, we know that these issues can disrupt the flow of business at your office and your tasks at your home. That’s why we take pride in being a company that puts the plumbing needs of our customers above everything. We endeavor to show up when you need us most, rain or shine, day or night.
Customer Service You Can Count on…Time After Time
Our customers are important to us. This is no secret. This is why we take pride in offering our customers a satisfaction guarantee. We know that they deserve this type of commitment and we’re happy and honored to provide it. From the first time you call us, you’re met with warmth and kindness from a customer service representative that listens and will schedule an appointment for our technicians or technicians to arrive at your home or office. Our technicians show up, assess the situation, make recommendations, and resolve your issue as efficiently as possible. Plus, our technicians won’t leave a mess. We offer small appointment windows for our customers that need this kind of service in a pinch. You ask and you receive when it comes to our skilled and experienced technicians. We don’t rest until you’re 100% satisfied with the service or services that we’ve provided. From our Drain Cleaning Service to our water filtration services, we aim to meet all of the plumbing needs of our customers.
Our Experienced and Professional Team of Plumbers/Technicians
We stand behind our plumbers. We want nothing less than the best when it comes to serving the plumbing needs of our Myrtle Beach, SC customers. As a result, our knowledgeable and experienced technicians participate in ongoing education and take pride in learning cutting-edge techniques and technologies to help keep their skills relevant and up to par. Our commitment to education and staying abreast with the current trends in plumbing helps our plumbers to arrive at your home or office, diagnose your issue, and make practical recommendations to solve your plumbing issue in a sustainable way. Small or large, our plumbers have the know-how to solve your issues. For example, customers experiencing a clogged sink or toilet may benefit from our Drain Cleaning Service. Conversely, a backed-up septic tank may require our expert services as well. Our plumbers provide a comprehensive menu of services, both large and small.
Service and Maintenance
Most of us have heard the old adage, “An ounce of prevention is worth a ton of cure.” Most of us would say that this is a fairly truthful statement, most of the time. This is one of the many reasons that we consistently suggest that our customers follow the recommended service and maintenance schedules when it comes to their appliances. Service and maintenance allow our technicians to take a close look at a plumbing issue or appliance check for worn parts and make tweaks as needed. More often than not, it’s possible to make corrections, changes, and replacements as needed. Often these changes can save our customers a lot of money and prevent having to make a costly repair or replace a whole system or appliance. A Drain Cleaning Service may prevent a more costly repair down the line if it’s caught before it becomes bigger. We understand this and try to educate our customers on the many benefits of following the recommended service and maintenance schedule for their appliances and other plumbing issues.
Repair and Installation
Our technicians understand that, sometimes, even with the recommended service and maintenance, things can still go wrong. In instances like this, we show up at your home or office, make an assessment, and take the proper steps to repair your plumbing issue. We work quickly and efficiently and keep our customers in the information loop throughout the whole process. We discuss recommendations and allow our customers to make decisions based upon the information we provide as well as our recommendations. Our customers count and it’s our constant desire to put them first and educate them that drives our unwavering commitment to excellent service and customer care.
There are times when repair of a plumbing issue or appliance is futile. This is particularly the case of our customers are dealing with chronic issues. In these situations, we make recommendations to our customers and explain why a new installation may be the best bet. Appliances wear out. That ol’ faithful water heater that’s been going strong for the past seven years may stop heating your water or only work intermittently. Ins situations like these, our technicians may determine that a new appliance may be a better option than repair and replacement.
Newer appliances are often made with cutting-edge technology that allows them to run more efficiently and last longer than older appliances. In situations like this, our technicians may recommend a new appliance. Regardless of the issue you’re having, whether or not you need Drain Cleaning Service or a new tankless water heater, we’re here and do it all. Our Drain Cleaning Service can often solve your issue and get your drains running clean and free again. Also, our Drain Cleaning Service can prevent compound issues that may come from not addressing a chronically clogged sink or toilet.
Our Drain Cleaning is impactful when it comes to any plumbing issue. Often, having this service performed at the right time can prevent bigger issues from mounting. From Drain Cleaning Service to water filtration services and beyond, we stand behind our commitment to our customers.
If you’re having plumbing issues, give us at Benjamin Franklin Plumbing of Myrtle Beach a call. Our service technicians are experienced when it comes to dealing with a wide variety of different issues from our Drain Cleaning Service, to our septic tank services. We take pride in our ability to handle diverse plumbing issues. We understand that plumbing issues can take on many different forms. This is why our Drain Cleaning Service, as well as other viable services, are designed to meet all of the plumbing needs of our customers.